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COVID-19 Prevention Policy

We would like to thank our customers for their support during these strange and difficult times. It is our priority to maintain safety for our customers and colleagues and therefore we will be operating some temporary restrictions throughout the period of the pandemic.

We require that customers visiting the store follow government guidelines and restrictions at all times, including the wearing of face coverings

We have provided a hand sanitisation station at the front door. ALL Customers will be required to sanitise before entering including children of walking age.

Please refrain from touching products and surfaces, unless necessary to view a prospective product.

Face coverings must be worn by anyone over the age of 11 years unless a genuine exemption pass is displayed. This is now the law and service will be refused. If for any reason you do not have your face covering, you will be required to buy one before you can be served, masks are available from £1.00.

We will allow no more than 6 customers in store at any time so please try to keep groups small and only bring prospective buyers to the store when possible.

Our fish room is pretty and our customers' friends and family members are welcome to look around under ordinary circumstances, however throughout this pandemic, please refrain from attending unless you are buying or seeking advice.

Try to maintain 2m distance, wherever possible, from other customers and staff members. We understand this is not always possible but if customers could offer the courtesy of trying their best, whether that means waiting back while someone passes or standing back to allow staff to catch fish etc.

So far our customers have been amazing and we would like to thank you for your co-operation, helping us to stay safe and keep trading.

THANK YOU :)